Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy for most jewelry items in their original condition.

Return Process

• 1.
  Request Authorization

  Contact our support team to receive a Return Merchandise Authorization (RMA) number and a prepaid shipping label.

• 2.
  Secure Packaging

  Place the item in its original presentation box and secure it within a shipping carton along with all original documentation.

• 3.
  Ship the Item

  Drop off the package at any authorized carrier location. Ensure the package is scanned and you receive a receipt.

• 4.
  Inspection & Refund

  Once received, our quality assurance team will inspect the item. Approved refunds are processed to the original payment method within 7 business days.